Warehouse and distribution center (DC) dock operations of any size and scope can benefit from 4SIGHT Connect Digital Gate to vastly improve driver scheduling and communications. Warehouse and DC dock operations typically face several activity management challenges every day such as drivers arriving early, late or without an appointment; docks becoming backed up as a result of poor scheduling; and even a lack of or breakdowns in direct driver communication.
Specifically, via 4SIGHT Connect Digital Gate's software, facilities will be able to schedule appointments; provide self-check-in/check-out for drivers with/without an appointment; view an interactive dashboard across all departments to track performance today, last week, and last month; manage arrived shipments with/without an appointment; view shipment status: scheduled, arrived, turned away, departed, and deleted; view arrived alert status: early, on time or late; and configure custom real-time alerts, notifications, and KPI's, as well as receive alerts and notifications and view performance KPI's.
In addition, the 4SIGHT Connect Hub includes Mobile Xpress features allowing drivers to pre-check into facilities expeditiously. This no-touch access process for drivers also allows drivers to self-check-in/check-out via their smartphone or another mobile device from the comfort and safety of their truck.
Using 4SIGHT Connect Digital Gate's Driver Control software, facilities can easily manage check-in/check-out (both scheduled/nonscheduled shipments) in either English or Spanish, gather driver information for on-site communication, manage driver interaction with facilities via intercom, route drivers to the dock or other designated location, and facilitate gate access.
- Proactively schedule docks for loading/unloading.
- Send drivers to the right location, based on availability, and upon arrival.
- Monitor drivers' check-in/check-out status and capture metrics on how long drivers spend at facilities.
- Provide authority to turn drivers away if needed.
- Simplify communication between drivers and facilities via text messaging and voice calls.
- Ensure real-time carrier notifications.
- Provide reports and documentation needed to refute any detention charges.
