As businesspeople across all industries are forced to take on more tasks and face fiercer competition, the need for fast and effective written communication skills is greater than ever. In Be a Brilliant Business Writer, business writing experts Jane Curry and Diana Young offer proven strategies to help working professionals leverage their writing skills and create quality documents and e-mails in half the time.
- How to draft a memo that will get read and get a positive response
- How to write technical instructions that people can follow
- How to craft e-mails that won't come to haunt them—legally or professionally
- How to conveyor disappointing news to a customer and still retain their business
