Stop Talking Start Communicating

Sept. 2, 2013

Technology offers more and more opportunities to connect with others, yet the way we use it often creates disconnects. Stop Talking Start Communicating shares 10 counterintuitive but concrete tips to help you avoid high-tech pitfalls and communicate effectively. Book shows readers how to improve conversations, develop productive communication habits, and use our world's powerful digital devices not to fragment attention and dilute readerships, but to bring us closer to our higher-order aspirations.

Here are 10 tips to help you shake off counterproductive communication behaviors:

  • Back up to go forward
  • Invert your expectations
  • Lose your "friends"
  • Stop talking and think for a minute
  • Don't always be yourself
  • Question your questions
  • Don't try to solve every problem right now
  • Let difficult people win
  • Respond with weakness
  • Be boring