Service Pro Business Intelligence (BI) is an integrated, coding-free data visualization toolkit. Service Pro BI provides field service companies with easy-to-use analytics to drive efficiencies throughout the service process.
With no-coding-required data visualization tools, Service Pro BI allows users to track critical service KPIs, boost technician efficiency, and identify potential problems before they impact customers. Service Pro BI provides organizations with unlimited visualizations within Service Pro for each functional area, such as appointments, equipment, orders, and service technicians.
Unlike a basic report wizard that only analyzes historical data, Service Pro BI uses both historical and current data, so users can get a complete view of their service operations. Then users can choose from 19 available visualization types, including bar charts, funnel charts, pie charts, and more. Using Service Pro BI, users can view detailed data, such as a single work order and individual technician performance.
